Devnu Alabaster Linear Chandelier 39"
Devnu Alabaster Linear Chandelier 39"
Dimensions：
- Size: 38.6"L x 7.1"D (98cm x 18cm)
- 72"L rod will be provided, please contact us if you need more.
- Note: The alabaster pattern varies from product to product, so the displayed image may be different.
Specification：
- Material: Metal & Alabaster
- Finish: Alabaster
- Light Source: LED G9 light bulbs(included) Warm White 3000K(please message us if other color temperature is needed)
- Light Number: 7
- Voltage: 110V-220V available
- Certification: UL/CE/SAA
- Application: Living Room, Dining Room, Bedroom, Hotel Hallway, Foyer Entryway
- Warranty: 2 Years
- Shipping Time: 7 - 15 working days.
- FREE SHIPPING On All orders.
- Free of charge all bulbs.
Note:
- Can‘t be mounted on a vaulted ceiling.
- Requires installation by a licensed electrician.
- Certified to Damp UL electrical standards.
- We always check and pack all goods carefully before shipping. We are always responsible for our products during the warranty period and support customers after that time.
- All lamps color size can be customized.For more information, please view our "customization".
Please feel free to contact us by email when you have any questions.
Our email: support@camilalamps.com
Free shipping on all orders
The time period for you to receive your goods is divided into processing time and delivery time.
Processing time: 0-3 working days
Shipping time: 6-12 working days
Note: For large items, if the package size is more than 39 inches (100 cm), we will use sea freight and the shipping time is 35-45 days. We hope you can understand.
You can refer to Shipping Policy for details.
30 days free return and exchangeIf your new Camilalamps product doesn't fit, we will gladly accept returns or exchanges within 30 days of order delivery.
Please refer to Refund Policy for details
Frequently Asked Questions
Q: I have a high ceiling, can I customize the length of the pole or the length of the rope?
A: If the height of the ceiling is very high, you need to confirm the length of the rods, cord, and chain with our customer service.
If you do not know the specific extension, you can measure the height of the ceiling and send it to us.
We will help you ask our experienced designers and give you some advises according to the measurements.
Note: Normally we will provide 120 inches long rods/cords/chains for customers who have high ceiling. If you need longer.
Contact us though：
Phone: +1 (575) 694-2725
Email: support@camilalamps.com
Part of cases form customers who have a high ceiling.
Q: How to hang from a vaulted ceiling?
A: We will prepare special fittings for the vaulted ceiling, as shown in the picture. Can solve the hanging problem very well.
Because of the special hanging ring, the accessories can be installed in the vaulted ceiling, we have many customers install the lighting through this way. it will be very simple. Please check on the pictures for the circled place in and the installation case.
Q: Do you replace parts damaged during shipping for free?
A: Yes, we will give you free replacement parts if there is a defect in shipping or manufacturing. But you need to provide some photos and videos to prove the product is faulty.
Q: How to customize products?
A: If you do not find a specific design of chandelier in our website that you like, but you need to do is provide pictures or design drawing . Please send us photos or drawings of the lamps and you specify base size, color and material.
please contact us at support@camilalamps.com
Q: Are your products the same as those of well-known brands?
A: We just use the same materials, colors, sizes and production process. We have our own factory to produce and manufacture these lamps.
Q: Why are your prices so cheap?
A: We closed all our offline stores in 2020 to focus on online sales. All our costs have been reduced. Our products come from our own factories.
Therefore, we keep our prices reasonable while giving our customers the highest standard of product quality.
Q: What should I do if there is a problem during the installation process?
A: We recommend checking if the parts of the lighting are complete one week before the installation in advance.
Our fixtures are very easy to install and can be installed by an average electrician.
If there are some unsolvable problems during the installation process, you can contact customer service support for help. Note that violent operation is prohibited. Unless there is a very good solution.
Q: Can I get a full refund due to quality issues?
A: We support full refunds due to quality issues. (Pictures are required as evidence)
We will also give you options
1). We send you a new replacement product
2). If you don't like it anymore, we'll give you a full refund.